Formed in 1989, the New Mexico Community Development Loan Fund (The Loan Fund) is a private, tax-exempt organization that provides loans, training and business consulting to business owners and non-profit organizations throughout the state and the entire Navajo Nation. The Portfolio Administrator / Processor is responsible for the accurate and timely processing of loan account payments, the entry, maintenance and reporting of data in the portfolio management software, and generation of accounting reports for loss reserve adjustments and portfolio performance. He/she is also the key person responsible for contact and follow up with those clients whose accounts are delinquent and serves as clerical/administrative support to the lending staff. Key responsibilities & duties include but are not limited to: • Portfolio Administration: Process/post loan payments in portfolio software, Portfol; make bank deposits. Enter/update account data in Portfol. Produce accounting, delinquency and other reports on portfolio/account status. Invoice customers regularly, respond to inquiries for account status and payoffs. Monitor and maintain accuracy of accounts on continual basis. Assist in developing improved processes and systems for record-keeping & data entry. • Delinquency Management: Contact all delinquent accounts by mail/phone according to policy guidelines. Document contacts according to policy and follow up with Lending staff as needed. If necessary, contact attorney and coordinate legal process for recovery. • Loan Processing: Prepare loan documents and oversee collection of post closing reporting requirements, i.e. insurance, financials, job creation, etc. Responsible for quality control and security of loan files; ensure file accuracy, completeness and the effectively secured interests of the organization. Close files on paid accounts. Submit/maintain UCC filings, MVD title liens, etc, as assigned by Lending staff. Provide varied support as needed to the Lending staff. • Reporting: Design queries of Porfol data using PortQ, an MS Access program. Work closely with staff to design and produce statistical/analytical reports on portfolio activity, customer demographics, and other impact measurements. • Customer Service: Provide assistance to clients at all levels financial literacy over the telephone and in person. Provide assistance to staff on projects as needed. Strong candidates for this position will have: • Previous experience in accounting or finance industry • Previous experience with portfolio administration or delinquency managements a PLUS • Solid mathematical and accounting skills; accurate and efficient • Ability to quickly learn the loan portfolio management software • Demonstrated time-management, multi-tasking and organizational abilities • Initiative, with the ability to work independently as well as collaborate with a group • Good communication and interpersonal skills at all levels of organization • Flexibility and patience, with creativity, enthusiasm and integrity • Experience using MS Office applications; strong computer skills • Commitment to organizational mission & customer service • Spanish speaking a PLUS To apply: mail, fax, or email resume and cover letter to The Loan Fund, PO Box 705, Albuquerque, NM 87103, fax 505.243.8803, email info@loanfund.org Location: Downtown ABQ Compensation: Salary plus benefits This is at a non-profit organization. Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. PostingID: 1004869449 newmexico