Counter Manager for Dillards at Winrock job responsibilities; objective - meet overall seasonal sales objectives - maintain all merchandising guidelines with schematics, displays, merchandisers and testers - maintain cleanliness and hygiene standards at counter - wear philosophy supernatural make up and dress in philosophy brand clothes while at counter in keeping with philosophy and store image standards. - follow all philosophy gold standard selling and service protocols - ensure that all counter staff fulfills his or her job responsibilities - take a leadership role in meeting all philosophy service and productivity expectations selling - set the standard for servicing customers in accordance with philosophy concept and direction - plan for and meet daily, weekly and monthly sales goals - consistently demonstrate philosophy gold standard service by using client cards, skin typing, sampling, print material and by conducting product demonstrations - attend all philosophy education workshops and ensure use of information at the counter - consistently offer skin-care and make-up consultations to customers using blueprint business development - take a leadership role in building business - use client cards to record customer information and allow for future contact and/or use retailer client system - follow up with customers via phone or mail on a regular basis - take a leadership role in approaching customers - lead team in using “have a seat” technique to attract new customers - plan for, prepare and execute all seasonal events - practice new selling skills and techniques as learned in schools, workshops or during in-store visits with Account Coordinator, Account Executive/Educator, Regional Education Manager and Regional Sales Manager - pre-sell clients on new items being launched - monitor counter AUS and IPT, offering coaching as needed - take lead in training and coaching and counseling new philosophy consultants non selling responsibilities - delegate counter duties and follow up on completion of tasks - ensure that counter and testers are cleaned and filled daily - ensure that cases are merchandised according to caseline and visual presentation standards (see visual merchandising guidelines) - organize all returns and damages and ensure that all damages claims and RAs are processed - maintain inventory levels in the cases by replenishing stock from the stock room. - alert Account Executive/Educator and Buyer to any stock concerns - send tester requests to Account Executive/Educator as needed - keep track of individual daily sales as well as total counter sales - ensure that counter schedule accurately reflects the counter’s coverage needs - ensure that client book is maintained and kept up to date - keep Account Executive/Educator up to date with any changes in staffing information if you’ve got a passion for the beauty industry and if fulfillment and inspiration are on your dream job check list, we would love to hear from you. please forward your resume to lmager@ephilosophy.com for immediate consideration. Location: Albuquerque Compensation: competitive Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. newmexico