Computer Arts, Inc. is seeking applications for a Customer Support Specialist. This position is considered full-time with benefits. The successful applicant will be responsible for ensuring the highest level of customer service and support for Computer Arts, Inc. customers. We are looking for a hardworking motivated employee and someone who is willing to be challenged, a self manager and committed to our success. The learning curve for this position is steep thus requiring strong analytical, computer and accounting skills. Job Overview: The Customer Support Specialist shall deliver professional on-site, phone and VPN connection support for Computer Arts' local county government software applications. It is essential for the Customer Service Specialist to understand, relate and respond to the customer’s technology needs specifically the Computer Arts software systems purchased by the customers. Frequent regional travel may be required within the state. Job Requirements: A prerequisite for this position is a sound understanding of fund accounting and payroll processes. Experience with local county government is a plus. Strong analytical skills and knowledge of SQL database is recommended. Further, an aptitude for learning and supporting custom software and the ability to provide end-user support. Help Desk and/or Customer Service experience is also required. Responsibilities include user support, user training, installation, and setup/configuration of Computer Arts Software Systems. See our website www.gocai.com for more information about our company. Computer Arts, is headquartered in Meridian, Idaho with additional offices throughout the state. Location: Meridian, ID Compensation: Full Time position with full benefits after probation. 34k annaul salary Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. idaho