We are seeking a customer support agent for inbound calls who will be able to effectively communicate with customers regarding billing issues, product questions, and other customer support related issues. Duties: • Manage inbound calls with our customers regarding billing and product questions • Manage individual customer accounts regarding refunds, cancellations and updates • Entry of customer information and notes • Assist customers through their order process • Make outgoing customer service calls Qualifications: • Must be able to communicate clearly • Good organizational skills • Attention to detail, accuracy and follow through • Punctual • Friendy and courteous • PC and Internet experience preferred Please reply with resume. Location: Albuquerque Compensation: $12 to $16 / Hour Depending on Experience Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. newmexico