Job Description Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity. May seek assistance with complex customer services issues. Successfully complete training requirements. Solve problems systematically, using sound business judgment. Consistently meet/exceed established productivity standards. Consistently meet/exceed established quality standards. Job Requirements Two to five years of customer service experience. Display strong Analytical Skills. Demonstrate proficiency in the use of a PC including ability to use a mouse and keyboard interchangeably. Ability to understand complex oral and written directions, and technical information. Ability to handle administrative work load within an environment that has a large volume of calls. Ability to work independently and follow escalation protocols. Must be self-motivating, and competitive in achieving superior results.. Serious Inquiries Only! Email: judyrogers12@gmail.com Please do not attach resume to email! Location: Albuquerque, NM Compensation: 32k - 35k Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. newmexico