FineStationery.com is an 8 year old internet company, offering high-end stationery, invitations and personalized gifts - founded on customer service. We are recruiting a Vendor Relations Supervisor to assist our customers with order resolution, liason with vendors for stationery order issues and other tasks. This is a fast paced position and you must excel at multi-tasking and have customer resolution experience. We are a fun, fast-paced, dedicated, creative, team-oriented, think-outside-the-box group! We don't micro-manage and really challenge our employees to own their job and look strategically toward the future as they build out their roles and departments. Candidates with strong internal and external customer service skills, high integrity & ethics, are reliable, dedicated and a team player - need only apply. We all flourish in our casual, family-oriented work environment. However we always deal with the utmost professionalism expected of a high-end brand. Feel good working for a company who stands behind their 100% satisfaction guarantee. *To expedite your resume please include CS VENDOR or CUSTOMER SERVICE VENDOR in the subject line of your email. Skills needed to support our high-end brand: College degree Experience in customer resolution Highest level of customer service Impeccable communication skills - both written and verbal (Slang and improper grammar and pronunciation will not be tolerated as we are tasked with proofing and offering wording guidance on stationery and invitation orders and our customers must have the utmost faith in our service in this area of expertise.) An understanding of proper etiquette and its importance in our industry Professionalism Dedication and reliability Able to multi-task, prioritize and is highly organized Moderate to advanced skills in keyboarding (60KPM), MS Word, MS Excel, MS Outlook, Internet, Navigating quickly on a computer through various programs and screens, Phone Systems Benefits: Health, Dental, STD/LTD, 401k, PTO, Paid Holidays and Employee Discount for Employee and Immediate Family Our FINE Difference: FINE & Fit Wellness Program (The FINEST Loser program partnering with local fitness companies and trainers such as Plexus Fitness- going on now! Walking Clubs, Exercise Groups, etc.) FINE Works (Our FINE Philanthropy Program) FINE Goes GREEN (Our Green Efforts) FINE Fun! (Monthly events to get us all together) FINE Intranet, FINE Times & FINER Details Newsletters, FINExchanges with the CEO - all to keep everyone informed FINE Ideas - Promotes creativity and innovation in the workplace to FINE Tune our company FineStationery.com is an EOE. *To expedite your resume please include CS or CUSTOMER SERVICE in the subject line of your email. Location: Wilmington, DE Compensation: Commensurate with experience Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. delaware