Integra Telecom’s network, services, and customer care teams are uniquely designed to deliver the level of service that businesses demand. Integra has a rich history of bringing together the best people, networks, and systems in the industry. Each transaction is unique and further strengthens our ability to deliver best-in-class telecommunications solutions and unparalleled customer support. Please apply for this position by emailing Rhonda Bangtson, Sr. Recruiter at Integra Telecom – rhonda.bangtson@integratelecom.com or by applying on-line at www.integratelecom.com/careers. POSITION SUMMARY: Provide customer support via phone to commercial customers. Partner with other Customer Service Representatives, the Marketing Department and technical support in resolving customer issues, establishing new accounts and providing ongoing support. Provide users with basic technical support and online system training. ESSENTIAL REQUIREMENTS: High school diploma or GED or the equivalent in training and experience. Basic customer service experience (0-2+ years) demonstrating the ability resolve moderately complex customer issues and to effectively interface with a customer while researching an issue (i.e. resolving a billing question or providing service information). Computer skills including spreadsheets, presentation software, word processing and databases. Effective verbal and written communication skills. Location: Billings Compensation: Competitive salary & Excellent benefits Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. montana