We are seeking a customer support agent for inbound calls who will be able to effectively communicate with customers regarding billing issues, product questions, and other customer support related issues. Duties: • Manage inbound calls with our customers regarding billing and product questions • Manage individual customer accounts regarding refunds, cancellations and updates • Assist customers with questions, disputes, and misapplied payments. • Entry of customer information and notes • Make outgoing customer service calls Qualifications: • Must be able to communicate clearly • Good organizational skills • Dependable, responsible and demonstrate a willingness to improve • Ability to multi-task in a fast paced environment • Punctual • PC and Internet experience preferred Please reply with resume. Location: Albuquerque Compensation: $12 to $16 / Hour Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. newmexico