Please provide your resume when responding to this postition. ** Serious Applicants Only **
- Use Company approved sales and service techniques when determining customer needs. Offer all optional products to meet customer wants and needs.
- Make eye contact and greet all customers; thank customers at the conclusion of their transactions.
- Provide all customers with undivided attention while assisting them at the counters.
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our company rental requirement guidelines.
- Offer all customers assistance with directions, maps, local area information, appropriate service information, etc.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Prepare the Rental Agreement Folder with all required information.
- Answer the phone in a friendly, helpful and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Maintain the appearance of the rental counters and areas to present a neat and orderly image.
- Ensure that the counter is stocked with appropriate supplies to provide smooth and effective counter service.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
- Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of the customer.
- High School Diploma or G.E.D. or an equivalent combination of education and work related experience.
- 2+ years of commission or incentive based sales experience.
- Strong sales capabilities with ability to effectively offer and sell incremental items.
- Excellent communications skills with ability to communicate instructions from management to other staff members.
- Ability to multitask, handle pressure situations and troubleshoot customer complaints.
- Requires ability to work flexible hours as the shifts we are looking to fill will be mostly nights, weekends and holidays.
This role pays $9.00 per hour plus a monthly commission check based on your ability to sell!
We are an equal opportunity employer. M/F/D/V
Location: ABQ International Sunport
Compensation: $9.00
Principals only. Recruiters, please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
newmexico