Please provide your resume when responding to this postition. ** Serious Applicants Only ** - Use Company approved sales and service techniques when determining customer needs. Offer all optional products to meet customer wants and needs. - Make eye contact and greet all customers; thank customers at the conclusion of their transactions. - Provide all customers with undivided attention while assisting them at the counters. - Prepare all rental and return documents accurately and completely. - Qualify each customer using our company rental requirement guidelines. - Offer all customers assistance with directions, maps, local area information, appropriate service information, etc. - Review rental parameters with all customers to ensure a complete understanding of our rates and service charges. - Ensure that the return date and time on the rental agreement is accurate. - Review all charges at the time of vehicle return. - Prepare the Rental Agreement Folder with all required information. - Answer the phone in a friendly, helpful and prompt manner. - Assist customers by effectively resolving all customer service issues. - Maintain the appearance of the rental counters and areas to present a neat and orderly image. - Ensure that the counter is stocked with appropriate supplies to provide smooth and effective counter service. - Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required. - Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of the customer. - High School Diploma or G.E.D. or an equivalent combination of education and work related experience. - 2+ years of commission or incentive based sales experience. - Strong sales capabilities with ability to effectively offer and sell incremental items. - Excellent communications skills with ability to communicate instructions from management to other staff members. - Ability to multitask, handle pressure situations and troubleshoot customer complaints. - Requires ability to work flexible hours as the shifts we are looking to fill will be mostly nights, weekends and holidays. This role pays $9.00 per hour plus a monthly commission check based on your ability to sell! We are an equal opportunity employer. M/F/D/V Location: ABQ International Sunport Compensation: $9.00 Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. newmexico
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