Assist the Operations Center in achieving the corporate standard of 5-day order completion turnaround time for most appraisal products. Customer Service Representatives manage the follow-up for an assigned region and assist teammates when able. Communication with appraiser offices is essential in gathering inspection dates, completion dates and other key information. Using this information the Customer Service Representative determines the best course of action to ensure the highest possible service is received by the client Required: - High School diploma or equivalent - Strong analytical and problem resolution skills. - Ability to be creative regarding current processes and future improvements. - Demonstrated ability to work independently and meet multiple goals and deadlines. - Effective time management and organizational skills. - Proven ability in building, nurturing, and protecting customer relationships. - Excellent oral, written, analytical and interpersonal communication skills. - Professional demeanor. - Ability to work with a team. Pro Staff is an Equal Opportunity Employer and fosters a diversity driven workplace. Location: montana Compensation: DOQ Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. montana