We are seeking top talent to provide our customers with EXCELLENT service. This is an entry level position that can open an extensive career within our organization! To be considered, you must have excellent communication and listening skills and proven ability to multi-task, such as toggling between computer applications while speaking on the phone with our members. The Position of Customer Service Representative requires the ability to: Operate a PC to obtain and extract information, thoroughly documenting inquiry outcomes for accurate tracking and analysis. Develop and maintain positive customer relations and coordinate with various functions within the company to insure customer requests/questions are handled appropriately and in a timely manner. Acquire strong skills in using computerized systems for tracking, informational gathering and trouble shooting Learn Company services, products, insurance benefits, provider contracts and claims. Customer Advocates also perform other duties as assigned. High School diploma or GED and three to six months experience in an automated customer service environment or equivalent combination of formal education and relevant experience. Demonstrated ability to access and interact with automated systems and to use them efficiently. Demonstrated ability to operate necessary equipment including calculator, copier and computer keyboard. Demonstrated ability to acquire and perform progressively more complex skills and tasks in a production environment. Demonstrated ability to listen effectively, use probing skills to obtain relevant information and establish rapport quickly with customers and co-workers. Excellent interpersonal skills. Compensation: salary: $20,500-$25,000 a year Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. PostingID: 998523034 oklahoma