Travelex is the industry leader in providing foreign currency services to its customers. Whether it’s foreign currency exchange, travelers checks or foreign wires and drafts, Travelex is renowned for providing top-notch sales and customer service throughout its 650 + Retail locations worldwide, serving over 80,000 customers per day. To learn more about Travelex, please visit our web site at http://www.travelex.com We offer our employees: • Fun-filled and team oriented work environment • Flexible scheduling • Competitive salaries • Monthly bonus opportunities • Holiday pay for full-time employees • Generous benefits package and tuition assistance to all full time employees • Additionally, all part-time and full-time employees working at least 20 hrs per week are eligible to participate in our 401K program with company match, • Innovative computer purchase plan We currently have an opportunity for a full time Sales Consultant to support our operations in World Bank. The Sales Consultant must demonstrate high quality customer service and selling skills to achieve financial targets and act in accordance with all compliance regulations, policies and procedures to manage risk. In this role, the individual will demonstrate initiative to accept defined responsibilities and work independently or in a team environment. The successful candidate will have the following responsibilities and qualifications: Responsibilities • Responsible for the day to day operation of the store, including following schedules and maintaining cash stock balances • Business development activities such as visiting local markets, banks, etc. • Motivating team members to achieve financial targets • Responsible for maintaining the highest level of customer service • Effectively understand features and benefits of all Travelex Foreign Currency product lines to use selling skills (i.e. up-sell, cross-sell, switch sell) to increase the average transaction value • Meet all productivity standards set by management (monthly targets/goals) • Able to complete all day end procedures and maintain customer files (as needed) • Responsible for accurate balancing of inventories • Responsible for identifying the warning signs of questionable transactions and mitigating possible effects of these deals with Management • Ensure that all Compliance (Anti-Money Laundering) requirements and regulations are being adhered to • Responsible for managing risk and acting in accordance with guidelines established by Risk Management • Responsible for good attendance, punctuality and ability to work flexible hours • Responsible for appropriate dress attire and overall professional attitude to customers and team • Take on project work as assigned Qualifications • Previous cash handling and/or banking experience an asset • Good knowledge of general business principles • Excellent customer servicing and sales skills required • Good verbal communication skills to determine and articulate needs of customers • Patient listening skills are necessary and careful, considered judgment required with all decisions or recommendations • Must be a team player and demonstrate initiative with a sales orientation • Ability to handle routine types of activities in a steady, deliberate manner with attention to accuracy and detail • Ability to work effectively in a team environment, striving towards a common goal • Flexibility to work varying shifts and different locations as required for a 7 day operation • Comfortable working with computer systems Contact Any interested candidates please reply in writing with resume and cover letter to: Christy Slanaker Christy.Slanaker@travelexamericas.com Travelex Characteristics We Value: Responsible Relentless Far-Sighted Focused Courageous Caring Location: World Bank Compensation: Based on experience Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. dc
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