New Castle County in New castle DE
2 year contract/pay negotiable
Years of Relevant Experience: 2 to 4 years
Preferred Education: 4 year college degree or equivalent technical study
Role Description: All roles specified in SA 1 plus:
Responsible for operating and other system software.
Responsible for upgrading the operating and system software and keeping patches current.
Familiarity with fundamental networking/distributed computing environment concepts.
Ability to do minimal debugging and modification of programs.
Execute the disaster recovery/back up procedures and archiving procedures.
Manage security for servers when required.
Responsible for performance tuning, capacity planning, database administration, and fault management.
Provide tier two support of the technical infrastructure.
Coordinating efforts with vendors if tier three support is required.
Responsible for ensuring high priority issues are resolved in a timely manner.
Responsible for keeping the environment up and running.
In many cases is responsible for identifying and reporting hardware problems.
Capable of writing purchase justifications.
Understands basic routing concepts.
Identify and track issues, risks, and action items.
Resolve and/or assist in resolving issues.
Review, prioritize, and research service requests.
Anticipate and resolve issues specific to the team.
Determine time estimates and schedule for own work and resolve issues in a timely manner."
Due to priority changes in our environment a cell phone is necessary.
REQUIRED SKILLS
Computer Hardware Repair
Laptop wireless connectivity/modem/circuit/configuration ability
Effective Communication with emergency personnel
911 Emergency Center Technical Support
HIGHLY DESIRED SKILLS
Remote Support for First responders (ie. Fire, Police, and EMS)
Location: New Castle DE
Compensation: negotiable
Principals only. Recruiters, please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
delaware
