DESCRIPTION ESSENTIAL JOB FUNCTIONS: Greets and welcomes all guests in a pleasant and professional manner. Provides timely cocktail service in a friendly and courteous manner. Keeps assigned areas clean and empty of glasses and bottles. Constantly looks for service opportunities. Responds to and resolves guest complaints. Answers guest questions and is knowledgeable about property events and attractions. Performs all side work at assigned station, such as, stocking coffee, glasses, sugar, cream and coffee dispenser. Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. QUALIFICATIONS: One-year previous high volume cocktail experience preferred. Minimum of one-year customer service experience in a previous position, where the primary job duty is direct customer service, is required. Must possess excellent customer service and communication skills. Must be able to pass a math test. Must be able to initiate and engage in conversation in a professional and friendly manner. Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation. Must be 21 years of age. Must be able to work any day of the week and scheduled shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. ADDITIONAL REQUIREMENTS Physical, Mental and Environmental Demands: Must be able to stand for entire shift. Must be able to access service area when picking up beverage orders. Must be able to converse over the telephone in an environment with loud background noise. Must be able to lift and carry 20 pounds. Must be able to stoop, bend and reach. Must have the manual dexterity required to write drink orders prepare drinks and garnishes and beverage orders. Must be able to listen and respond to visual and aural cues. Must be able to simultaneously handle the demands of many customers Location: Caesars Palace Compensation: Based on Union Rate Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. nevada