MUNICIPALITY OF ANCHORAGE Department of Human Resources 632 W 6th Avenue, Suite 605 Anchorage, AK 99519 http://www.muni.org/jol JOB #2009-00952 INVITES APPLICATIONS FOR THE POSITION OF: SWS Account Representative I - Range 8 An Equal Opportunity Employer SALARY $13.38 - $17.12 Hourly $1,070.40 - $1,369.60 Biweekly $2,319.20 - $2,967.47 Monthly $27,830.40 - $35,609.60 Annually OPENING DATE: 06/08/09 CLOSING DATE: 06/17/09 THE POSITION Open to the general public and any current Municipal employee. If the person selected is not affiliated with the Anchorage Municipal Employees Association (AMEA), he or she must become a member in good standing within 31 days of beginning work. DEPARTMENT: Solid Waste Services LOCATION OF WORK: Primary - Central Transfer Station HOURS OF WORK: 30 hours per week within the overall time frame of Monday - Sunday; 6:15am - 5:45pm. PART-TIME (30 HRS/WEEK), SEASONAL POSITION UNTIL APPROXIMATELY 10/30/2009 RANGE 8/3 - $14.78 EXAMPLE OF DUTIES Process cash and charge customers through the Central Transfer Station, Anchorage Regional Landfill and Girdwood Transfer Station. Reconcile and balance daily reports. Process weigh tickets through cash register and computer. Produce various reports on a PC. MINIMUM QUALIFICATIONS / SUBSTITUTIONS / SPECIAL QUALIFICATIONS High school diploma, GED, or equivalent and two years progressively responsible work in a customer service, collection, or accounting environment. Skill to type at a net of 35 WPM and 10-key at a net of 150 KSM (see notice section). NOTICE Veterans who wish to be considered for interview preference as allowed in the Personnel Rules 3.30.031 D must attach a copy of their DD Form 214 to the application. The DD Form 214 must show an honorable discharge. Minimum Qualifications of the position must be met for preference consideration. In order to be considered for positions that require skill to type at least 35 WPM and 10-key at 150 KSM applicants must document his/her typing/10-key speed on the application or provide an attachment with this information. If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment. This is a “flex” position. Employees are generally hired at the entry/trainee level. When the employee meets the minimum qualifications of the Account Representative II and III position, grade 10 and 11 (higher level job class) and management determines performance is at the full proficiency level, the employee may be “flexed” to the higher level job class. KNOWLEDGE SKILLS AND ABILITIES Knowledge of Solid Waste Services rates, billing and cashier procedures; applicable operating procedures; Municipal code pertaining to SWS customer service; SWS collection and disposal services; pertinent laws and regulations. Skill in: The operation of computer terminals, typewriters, calculating machines, cash registers, radio communication equipment and other applicable support equipment. Ability to: Establish and maintain good customer relations; effectively perform the duties associated with services initiation and suspension; compose business letters in suitable language to answer customer complaints; communicate effectively with others. APPLY ONLINE AT: http://www.muni.org/jol OR 632 W 6th Avenue, Suite 605, Anchorage, AK 99519 JOB #2009-00952 SWS ACCOUNT REPRESENTATIVE I - RANGE 8 Location: Anchorage Compensation: $13.38 - $17.12 per hour Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. alaska