Position Description: Night Dispatcher Location: Fort Greely, AK Close Date: 06/25/2009 FLSA: Non-Exempt Supervisor: Business Manager Summary Answering and dispatching Emergency and non-Emergency call for assistance while monitoring both Fire and Police alarms systems and may give medical instructions. This position requires concurrent use of a computer-aided dispatch system, computerized phone system and computer operated radio system. Persons occupying this position may also be responsible for monitoring multiple radio channels and answering 911 telephone calls for service simultaneously. Employees work in a high security environment that may be fast paced. Essential Functions • Receives emergency and non-emergency calls and in-person requests for information and assistance. • Operates a dispatch console to log incoming requests. • Directs related information into an automated system. • Perform daily routine clerical functions. • Additional duties requested by supervisor. Requirements • High school diploma or equivalent plus six months data entry or on the job computer experience. • Six months (6) customer service experience or experience working with the public. • One year multi-line telephone experience is preferred • Must obtain and maintain a security clearance and • Must be available to work, nights, holidays and weekends • Must be able to successfully pass required Hazwhoper certification, First Aid/CPR and Medical Emergency Training. • Requires in-state and out-of-state travel for training. Knowledge, Skills, and Abilities • Ability to type 40 WPM. • Knowledgeable in Microsoft Windows. • Ability to communicate clearly and concisely both verbally and in writing with attention to detail. • Ability to remain calm and professional while questioning callers, who may be verbally abusive, emotionally upset, uncooperative or frightened. • Ability to work in a high pressured and structured environment. • Ability to take direction, work independently and as part of a group. • Must be able to sit for an extended period of time and wear a telephone headset. Physical Demands Frequent sitting, using hands/fingers, handling, reaching with hands and arms, talking, hearing, and seeing (up close, at a distance, along the periphery, with depth perception, and the ability to adjust focus); occasional walking; standing for up to 4 hours; occasional lifting of up to 25 pounds. Work performed in a professional office. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, dealing effectively and reasonably with stress in the workplace without lost time or undue strain. While performing the duties of this job, the employee is frequently required to sit and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Employee may be asked to walk on uneven surfaces, bend, squat, climb stairs, sit for extended periods of time, work at a computer terminal for extended periods of time, key, answer telephones, discuss issues with fellow employees, and lift and carry 25 pounds frequently as needed. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Sivuniq Summary Sivuniq offers Environmental Services, Engineering, Construction Management, and Program Management Services. Sivuniq also has expertise is provided in areas of contaminated sites, NEPA/compliance activities, civil, coastal, restoration engineering, hydrology, cultural resources, ecological systems for Department of Defense base operations and closure, infrastructure projects, and ecosystem restorations. Sivuniq is an equal opportunity and affirmative action employer. Preference will be given to NANA Shareholders, Shareholder spouses and descendents of Shareholders. To apply for this position please visit our website www.akmaaq.com, career page and download our application. Please complete Application and forward with Resume to Pamela Hunsuck, HR Manager, phunsuck@akmaaq.com or fax 907.561.2991. Location: Fairbanks, AK Compensation: DOE Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. alaska