-- Guest Services Associate -- Reports to: Guest Services and Concierge Manager The most important characteristics for this role are high energy levels and attention to detail combined with an overriding desire to deliver extraordinary service to our guests beyond expectations. Required Skill-Sets and Characteristics: . • Friendly and Outgoing Personality a must! • Self-motivated and disciplined, empathetic and highly professional. • Intermediate to advanced skills with Microsoft Office – Excel, PPT, Word, and Outlook. • Highly organized with strong analytical skills. • Must thrive on the intensity of working multiple tasks simultaneously through until completion while meeting deadlines. • Maintains professional decorum both in the office and on the phone – calm under stressful situations – must be able to demonstrate. • Flexibility in scheduling based on performance demands of the workload. Primary Responsibilities: • Greet guests as they arrive for appointments. • Schedule guests for future appointments. • Verify guests’ insurance benefits. • And, above all – ensure delivery of a great guest experience each and every time our guests walk in the door. We are a ‘guest-centric’ organization and all this role does bolsters that culture. • Various miscellaneous duties as Guest Services Manager assigns. Enjoy these Great Benefits • Highly Competitive Compensation package for the ideal candidate. • Health Plan (Medical, Dental, Vision, and Rx) • Flexible Spending Accounts • 401 (k) Retirement Plan • Short/Long Term Disability • Plenty of Time Off (15 days) + paid Holidays (10) • Employee Assistance Program Experience and Education • High School Diploma or equivalent a must with higher education a plus, but not necessary. • Previous experience in a Front Office or Patient Services environment a plus. • Working knowledge of Insurance Companies a plus. • Bi-Lingual with English and Spanish a plus • Pay will be based on experience. Location: HENDERSON Compensation: DOE, but the ideal candidate can expect a very competitive compensation structure Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. nevada