When you hire a company make sure they are a licensed contractor, that they include earthquake straps and building permits. The State of Nevada requires all water heaters to be replaced and/or repaired by a licensed contractor to insure they meet current building regulations and earthquake standards. If you replace your water heater without pulling a permit you may void your home owners insurance. Can you imagine, you have a fire, fortunately your family is unharmed, but when the insurance investigator comes out to estimate the damage he tells you you voided your policy because the new water heater was installed without permits and caused the damage to your home. We include the cost of the permit at no additional charge to insure your family is as safe as possible. Our technicians are committed family men and treat every customer with courtesy and professionalism. nevada