Do you have great customer service skills and experience in management?
If so, please read the posting below.
National Car Rental and Alamo Rent a Car are looking for a Station Manager to join a very gifted and exciting team at the Kahului Airport
If interested and qualified, please reply with your resume.
Thank you very much.
Job Function:
Responsible for optimizing the profitable revenue growth of the city with a strong sales focus. Increase the market share of the location through superior customer service. Provide firm, fair, and consistent leadership to all members of the city. Perform all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
Job Responsibilities:
Revenue Optimization: Maximize incremental sales, walk up volume, yield, fuel service and recharge.
Vehicle Quality/Availability: Ensure clean vehicles, a full ready line with proper car mix and sound specialty car management.
Customer Service: Manage Quick Rent/Emerald club process; minimizes line waits and promotes fast, friendly service.
Brand Delivery and Integrity: Deliver Emerald Aisle, Choice, Quick Silver, Quick Rent functions to brand specifications. Maintains brand identity throughout the operation. Ensure all marketing programs are delivered completely and effectively throughout the location.
Manage Gate Agents.
Maintain a neat, clean and efficient work environment at all times.
Performance Measures:
All New Associates. All new Field Associates will be evaluated based on the answers to three (3) primary questions at 45 and 90 days, as follows:
Job Requirements:
Complete knowledge and understanding of National/Alamo principles, policies, procedures and standards.
Ability to communicate effectively with peers, subordinates and supervisors; both written and verbal.
Working knowledge of all maintenance operations systems, including computer programs, reports, policies and procedures.
Ability to apply experience based knowledge and leadership skills toward organizational goals.
Strong sense of initiative, requiring little direct supervision.
Ability to work effectively in team environment.
Ability to exercise sound judgment to make decisions toward the objective of satisfying both brands.
Educational Requirements:
Bachelors degree from a college or university or an equivalent combination of education and work related experience.
Experience preferred.
Physical Demands and Environmental Conditions:
Requires flexibility in working hours.
Location: OGG
Compensation: 37K/year + bonuses + benefits
Principals only. Recruiters, please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
hawaii