Our Consultant Firm is seeking a Parent Support Consultant. This Consultant has the responsibility to respond to parent request for information and assistance regarding early intervention and special education services provided through local Infants and Toddlers Programs and local school systems in the State, and the federal and State regulations that govern services to infants, toddlers, preschoolers, and students with disabilities and their families. In addition this Consultant with work with a team of specialists, to respond to calls and letters from parents with questions and concerns, primarily related to the Individualized Family Service Plan (IFSP) and the Individualized Education Program (IEP) processes. This position is located in Baltimore and you must be available to work at least two days a week during the hours of 9:00 am to 5:00 pm Monday – Friday. Duties: • Respond to telephone queries from parents of children receiving or requesting early intervention or special education through local Infants and Toddlers Programs and local school system, and provide information, resources, and support to assist them in resolving issues or concerns; • Enter information on each query in a database, identify the main issue and information provided to the parent; • Respond to letters on behalf of the upper management, from constituents expressing concerns or requesting information regarding early intervention and special education; • Provide linkages to local, state, and national resources to assist parent to resolve their concerns; • Provide clarification and location of specific laws and regulations related to early intervention and special education in Maryland; • Interface with other specialist to gain information to provide to parents as related to the issues they present. Requirements: Bachelor’s Degree in Education, Special Education, and/or Early Intervention or related field. Must have knowledge of the delivery of early intervention and special education services through local Infants and Toddlers Programs and local school systems in Maryland, including policies and procedures related to developing and implementing IFSPs and IEPs, procedural safeguards, and complaint resolution. In addition, you must also have a working knowledge of Part C and Part B of the Individuals with Disabilities Education Act (IDEA) and special education services to young children and students with disabilities and their families. The selected individual must be able to demonstrate effective oral and written communication skills, organizational, time management, conflict resolution, and problem-solving skills, and be able to work effectively as part of a team. Proficiency in basic computer skills, including Windows, word processing and data entry and reporting, is also required. Salary: Negotiable and work on as needed basis. Send cover letter, resume, and three references to: matrix.bizsolutions@gmail.com Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. dc