CroppMetcalfe is looking for an experienced Customer Service Representative to join our call center in Beltsville, MD. The call center is responsible for answering incoming phone calls, dispatching field personnel and entering ticket information in computer. The ideal candidate must have strong interpersonal and communication skills and communicate effectively with our customers. Candidates must have at least two years experience in a call center environment. CroppMetcalfe offers a complete benefits package including medical and matching 401k. Please send resume with salary history to hr@croppmetcalfe.com. About CroppMetcalfe CroppMetcalfe was named the Residential Contractor of the Year award by Contracting Business magazine. Contracting Business magazine, an HVAC industry publication, gives this award annually to the company that distinguishes themselves as the best the industry has to offer. This year CroppMetcalfe earned this merit by continuing a long standing tradition of commitment to the customer. It’s CroppMetcalfe’s pledge to customer service that has helped with the continuous growth over the last 30 years, turning this company into one of the largest organizations in the HVAC community. Location: BELTSVILLE, MD Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. dc