POSITION Interpreter Referral Specialist AGENCY COPD – Albuquerque, NM STATUS Non-Exempt – Full Time PRIMARY FUNCTION Responsible for agency community interpreter referral services. Processes interpreter requests, schedules staff and contract interpreters, and confirms interpreting schedules. Documents interpreting hours for billing purposes and inputs payroll/billing data for processing. Assists in negotiating new agreements and billing arrangements for interpreting services. Maintains current and accurate information for contract interpreters, consumers and billing actions. May perform other duties as assigned. ESSENTIAL FUNCTIONS • Receives and processes interpreter requests; schedules staff and contracted interpreters matching interpreting skill level and experience with the demands of the situation with consideration given to the preference of the Deaf or Hard of Hearing consumers • Confirms interpreting schedule with interpreters, deaf consumers and businesses or organizations • Enters interpreter payroll and billing information into computer and documents interpreting hours for billing purposes • Assists supervisor with negotiating new agreements or billing arrangements for interpreting services • Receives and processes requests for information regarding ADA and legal obligations for the provision of interpreters • Maintains current information for contracted interpreters, consumers and billing actions • Provides internal and walk-in interpreting services, as needed • Assists with community and emergency coverage, as schedule permits • Assists department with other assignments or special projects related to the interpreting service program • May drive agency or personal vehicle on company business MINIMUM QUALIFICATIONS • Associates or 2 years post-secondary education • Natural or assisted hearing within the range necessary to clearly understand voiced telephone transmissions • Ability to type at least 50 wpm with minimal errors • 1 year of experience in data entry, word processing and spreadsheet applications • Valid New Mexico Driver License, proof of insurance and New Mexico Motor Vehicle Division Motor Vehicle Report DESIRED QUALIFICATIONS • Bachelor’s in related field • Additional years of directly related experience • 1 year of customer service experience • 2 years of experience in the field of interpreting • State or National certification • Fluency in American Sign Language HOW TO APPLY Complete application at: Community Outreach Program for the Deaf 10601 Lomas NE, STE 115 Albuquerque, New Mexico 87112 505-255-7636 Fax resume and cover letter – 505-255-8029 Email resume and cover letter – Scotty@copdaz.org Location: Albuquerque Compensation: 12.90-16.13 plus Excellent Benefits This is at a non-profit organization. Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. newmexico