An Alexandria based company is in search of a dynamic, customer oriented individual to coordinate the overseas moving/relocation process for clients from start to finish. This individual will be in constant contact with the customers as well as internal/external vendors responsible for the completion of the move (i.e. ocean and air freight companies). The Account Coordinator will provide our customers with the best possible customer service in order to ensure a smooth relocation. Some of your daily duties will include, but are not limited to: • Managing the entire relocation process of household goods for the clients' employees that have been transferred to overseas locations. • Linking together the packing company, truck drivers, ocean/air carrier, customs brokers, and delivery company to ensure the entire moving process occurs seamlessly. • Responsible for managing all interactions with clients, US based agents, warehouses, truckers, air/ocean carriers, customs officials, and overseas agents for the successful delivery of shipments. • Must be a problem solver with the ability to think on your feet • Must be able to identify, analyze, and resolve problems with shipments, clients, and agents. • Negotiating rates with vendors to develop and to uphold the budget for each individual relocation. Qualifications • Excellent customer service skills • Excellent verbal and written communication skills • One year of logistics experience Location: Alexandria, VA Compensation: $30,000 to $40,000 annually Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. dc
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