PrepMatters, Inc., a Bethesda-based tutoring organization comprised of the smartest, coolest and hippest tutors and educational counselors in the DC Metro area (seriously, just ask us!) is looking for a bright, dynamic and capable person help our clients succeed. As the first contact, you will establish the initial rapport with many of our potential clients. You will field calls and answers emails relating to a variety of testing and tutoring issues while educating parents and students on the services that best match their needs. Principal responsibilities include: • Educating new clients about how we can help them and meet their needs with the services we offer. • Matching potential clients to tutors based on educational needs and learning/teaching styles • Keeping track of tutors and potential clients to maintain our success in matching students with the best tutor possible. • Ensuring new clients have billing accounts and following up on billing issues. • Other tasks, as needed. It takes a village. The ideal candidate is: • Detail and results oriented • Proficient in conflict resolutions • Team oriented with the ability to listen, facilitate and mediate in all forms of communication • Able to manage priorities and high volume workload • Excellent written and oral communication skills • Positive in his/her approach, flexible, consistent and able to work well under pressure • Self-motivated • Fun! We are looking for someone who really likes people and enjoys the challenges of a changing environment and diverse client needs and wants. Applicant should be comfortable working with an educated and successful clientele with high expectations for success. Salary: $35,000+ d.o.e. Benefits include paid vacation, health insurance, disability, and employer retirement contribution. Hours: 10-6 M-F, with some flexibility. Located in McLean, Virginia with occasional travel to Bethesda, MD. Please send resume and cover letter to: jobs@prepmatters.com. Location: McLean, VA and Bethesda, MD Compensation: $35,000+ doe Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. dc