Greets passengers, verifies tickets and directs passengers to assigned seats. Assists passengers in storing carry-on luggage in overhead, garment or under-seat stowage. Additionally, ensures compliance with the size limitations contained in the carry on baggage program. Explains use of safety equipment. Walks aisle of plane to verify that passengers have complied with applicable FAR’s prior to take-off. Assists unaccompanied minors, infirm or handicapped passengers. Serves snacks and beverages. Administers first aid as set forth in this manual when needed. Interacts with passengers in a friendly and positive tone of voice and provides at all times and service a customer may require in order to maintain a high quality product. Attends and participates in annual recurrent training, instructional courses and other meetings to ensure the development of skills, knowledge, experience and confidence in the duties and responsibilities associated with the Flight Attendant position. Responsible for the proper execution of cabin emergency procedures as directed by the pilot in command. Minimum Qualifications: High School Diploma or GED. Be at least eighteen (18) years of age. Valid Driver’s License. Any combination of education and experience the enables one to perform the essential job functions. One year of customer service and airline operations experience. Must be a team player. Excellent communication and decision making skills, confidence and positive attitude. At least 20/40 correctable vision and must have use of all five senses. Fluently read, write and speak the English language. Able to work a variety of shifts, including weekends, holidays, overtime and travel up to four days away from home. Due to the internal size of out aircraft, height must be less than 6 feet tall. Able to lift 60 pounds to shoulder height, physically fit, well groomed, and practice good hygiene. Able to attend 2-3 weeks of classroom training in Albany, New York. Must be a U.S. Citizen or have authorization to work in the U.S. as defined in the Immigration Act of 1986. EOE maryland
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