Field Service Engineer – 6 openings Must have a current active - TS/SCI Located in Afghanistan Please apply directly to Tanya White at Tanya.white@idealinnovations.com This vacancy requires a Field Support Engineer in Afghanistan supporting the Tactical Biometric Systems (TBS) contract. Tactical Biometric Systems (TBS) is a family of software and hardware systems which provide biometric data on persons of interest to the DOD in its prosecution of the War on Terror. Ideal Innovations provides staff to manage, operate, and service the components of these systems, which include computers, printers, iris-scanners, fingerprint-scanners, digital cameras, and specialized custom software. Job Description: Provide technical support services for the Biometrics Automated Toolset (BAT), Biometrics Identification System for Access (BISA) and the Handheld Interagency Identification Detection Equipment (HIIDE) clients and servers, and provide advice and assistance in the planning, operation, optimization, security administration and information assurance, technical maintenance, and management of these components and the networks on which they operate. Responsible for the identification and resolution of network connectivity issues, implementation of software and hardware upgrades, and general maintenance of laptops, servers and peripherals. Duties also include general systems and database operations, administration, maintenance, documentation, and reporting. Customer interaction is required in response to reported problems, defining requirements and user training requests. Design, develop, prepare, and conduct the training based on established course materials for TBS systems. Preparation of instructor and student materials (course outline, handouts, course critique forms, leave behind instructional materials, and training aids) will also be required. Personnel training will be conducted, as appropriate, through formal or informal classroom courses, workshops and seminars in deployed locations (primarily Iraq and/or Afghanistan). Collaboration and coordination with outside organizations will be periodically necessary. Required Skills: Require minimum four years of Microsoft Windows systems administration experience; with specialization in troubleshooting hardware, networking, SQL Server and Windows operating systems. Proven ability to create scripts for system administration/setup, examine firewalls and ports to identify and fix communication issues, perform database maintenance, ensure data integrity and track hardware locations is also required. The ability to rapidly become intimately knowledgeable in TBS related subject matters for which he/she is developing curriculum is mandatory. The candidate must be able to formally present materials in understandable and intelligible formats; in both stand-up instruction and written arrangements. Be able to effectively measure student progress and provide constructive feedback. The candidate must be fully proficient in the use of PC’s and all programs included in the Microsoft Office application suite. Candidates with the following additional knowledge, skills or experience are preferred: Previous experience with biometric applications in support of GWOT, knowledge of programming languages in Microsoft .NET, Visual Basic or Visual C#, Web Administration (IIS), and software and hardware test procedures, military and/or national intelligence background with a clear understanding of the military structure, mission and responsibilities. Education/Experience: Bachelor’s Degree or Associate’s Degree in Computer Science, Information Systems, or related technical field of study with 2 years of general IT experience or High School Diploma with 4 years experience in the above named fields. PLEASE APPLY AT WWW.IDEALINNOVATIONS.COM Location: Afghanistan Compensation: ** VERY COMPETITIVE** - PLUS FULL BENEFITS Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. dc