Duties and responsibilities include, but are not limited to: - Supervision on call center staff. - Daily call monitoring and performance feedback. - Training new employees - Prepares product or service reports - Contributes to team effort by accomplishing related results as needed; working with warehouse to make the job get done. - Resolves product or service problems by clarifying the customer?s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Location: Albuquerque Compensation: 29k - 77k Telecommuting is ok. This is a part-time job. Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. newmexico