Operations Associate Description: The Operations Associate plays a critical role in the back-office operations as well as the front line in setting the tone for the organization. Also, with responsibility for the day to day back-office details, the Operations Associate helps ensure that clients have a wonderful operational experience. Responsibilities & Activities: • Delivers concierge services to “A” & “A+” clients • Makes monthly and quarterly “stay in touch” calls • Develops and maintains written systems of all their activities • Handles incoming phone calls • Orders and handles office supplies • Coordinates outside vendors • Coordinates travel arrangements • Assist with Marketing • Processes new accounts, account transfers, new contributions and redemptions, beneficiary changes as directed • Handles miscellaneous operational activities • Writes down 6 Most Important and prioritizes them each day before leaving office Knowledge, Skills & Abilities: • Requires: • Excellent interpersonal skills • Excellent attitude and an extraordinary client service orientation • A genuine interest in serving and caring for other people • Excellent organizational and time management skills • A creative mind • An ability to handle multiple tasks and operate in tight deadlines • Excellent attitude and an extraordinary client service orientation • A strong focus on getting the details right • Excellent organizational and time management skills • An ability to handle multiple tasks and handle stress • Excellent phone skills • Professional presentation Location: Boise, ID Compensation: $30,000.00 - $35,000.00 DOE Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. idaho