Title: Prepared Foods Team Leader Team: Prepared Foods Issue Date: Updated June 2009 FLSA Status: Non-Exempt Job Code: S175 Reports to: Store Team Leader Pay Category: varies upon sales avg. Summary: Lead the Prepared Foods Team and is accountable for all department operations. Responsibilities include Team Member hiring and supervision, buying and merchandising department products, managing financials, controlling inventory, complying with relevant regulations and standards, and completing special projects as assigned. Duties and Responsibilities: Team Member Development 1. Interview, select, train, develop and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover. Make hiring and termination decisions with guidance of Store Team Leader. 2. Establish and maintain a positive work environment that sustains high Team Member morale. 3. Consistently communicate and model Whole Foods Goals and Core Values. 4. Communicate and maintain Team Member safety and security standards. 5. Provide timely, thoughtful, and thorough performance evaluations. 6. Select and develop Associate Team Leaders and Supervisors as potential Team Leaders. Financial Management 1. Project annual sales and expenses, with guidance of Store Team Leaders. 2. Achieve budgeted expense levels. Achieve departmental profit and store profit contribution goals. 3. Manage the buying and ordering process to meet Whole Foods quality standards. 4. Maintain competitive pricing and achieve targeted sales. 5. Establish and maintain positive vendor relationships. 6. Manage inventory and pricing to achieve targeted gross profit margin. Merchandising and Marketing 1. Develop and maintain creative store layout and product merchandising with advice from the Regional Produce Team. 2. Demonstrate advanced product knowledge; maintain awareness of new products and regularly incorporate new products into the overall product mix. 3. Sustain an exceptional level of knowledge and awareness of relevant competitors and industry trends. Communication 1. Establish and maintain collaborative and productive working relationships with Store Leadership, Coordinators, other Team Leaders, and all Team Members. 2. Model and cultivate inter-departmental and inter-store communications. 3. Provide accurate and complete management reports as requested by store leadership. Duties and Responsibilities (continued): 4. Complete thorough and timely documentation in support of Team Member counseling and disciplinary activities. 5. Maintain an exceptional level of customer service. Regulatory Compliance 1. With guidance from the Store Team Leaders, the Payroll and Benefits Specialist, and from Regional Human Resources, maintain comprehensive knowledge of and ensure compliance with relevant regulations and standards, including: a. OSHA b. Department of Labor c. Health and Sanitation d. FDA e. Department of Agriculture f. Weights and Measures g. Americans with Disabilities Act (ADA) h. Bureau of Citizenship and Immigration Services Intellectual Requirements: 1. Process information about financial and operational transactions. 2. Demonstrated two or more years of experience directing a team of five or more people. 3. Plan and direct complex business operations. 4. Solve business-related problems. 5. Read and prepare reports and business communications. 6. Instruct and train new and existing Prepared Foods Department Team Members. 7. Ability to maintain professional and appropriate conduct. Physical Requirements: 1. Work up to a maximum of 8-10 hours per day. 2. Stand and walk for extended periods of time up to 4 hours without a break. 3. Bend and stoop to grasp objects and climb ladders. 4. Bend and lift loads, not to exceed 50 pounds unassisted. 5. Push and pull carts weighing up to 100 pounds unassisted. 6. Ability to visually examine products for quality and freshness and to check signage and labeling for accurate pricing. 7. Effectively communicate with other Team Members and leadership. 8. Demonstrated proficiency in the proper use of a baler, dumpster, slicers, mixers, ovens, knives and all related equipment. Work Environment 1. Environmental exposure: temperature extremes (walk-in cooler, freezer, and oven) 2. May be exposed to dairy, flour, gluten, peanuts, shellfish, soy, tree nuts, and wheat via inhalant or food handling. 3. Work in a moderately noisy environment. 4. Work on a variety of floor surfaces including tile and concrete. Other Requirements: 1. Thorough knowledge of and adherence to all relevant Whole Foods Market policies, company mission and standards. 2. Excellent verbal and written communication skills. 3. Strong organizational skills. 4. Previous experience as a Team Leader, Assistant Team Leader, Supervisor, or Buyer. 5. Ability to work a variety of shifts including weekends, evenings and holidays. 6. Able to lead and motivate a diverse group of Team Members. 7. Focused and committed to customer service, training, retail excellence, and food safety. Performance Standards: 1. Meet or exceed budgeted sales, gross profit and expense control goals. 2. Train and maintain a team of knowledgeable, well-trained Team Members. 3. Maintain a superior level of customer service. 4. Develop and implement effective loss prevention controls with minimum shrink. 5. Maintain safe and sanitary conditions throughout the department. 6. Lead a department that promotes open, frequent Team Member communications, maximum involvement, and achievement of growth potential. 7. Ensure that all national and regional policies and procedures specific to the team are being followed and executed properly. 8. Support Team Member growth and development by promoting a culture of training to ensure attendance at storewide and regional training in addition to departmental training. PLEASE APPLY AT WWW.WHOLEFOODS.COM/CAREERS Please include shift availability & salary requirements Location: WATERMAN STREET, PROVIDENCE RI Compensation: COMPETITIVE Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests. rhodeisland